Premier Room, 1 King bed, Windows on 2 sides

This room has windows on two sides, so it draws in plenty of daylight and frames city views of Streeterville and the surrounding downtown streets. The hotel sits at 243 East Ontario Street, a few minutes from the Magnificent Mile.

The room has one king bed with premium, hypo-allergenic bedding and sleeps two guests. Sheets are changed on request. It is laid out as a single bedroom of 257 sq. ft.

The private bathroom has a rainfall showerhead over a shower/bathtub combination, with towels changed on request. Accessibility touches include a height-adjustable showerhead, lever door handles, low-height bathroom outlets and a visual fire alarm.

You get a 65-inch LED TV with premium channels, streaming services and pay movies, plus free Wi-Fi, a refrigerator, an electric kettle and free bottled water. Free daily newspapers and free local calls are also included. Closed captioned TV is available, and the room has air conditioning and heating.

At 257 sq. ft. with one king bed, it suits couples or solo travelers best. Families can request a free crib, and connecting rooms are available when possible. For longer stays, the in-room refrigerator and kettle help, and the hotel has coin-operated laundry on site.

Guests can use the Re:charge fitness center, a 24-hour gym with cardio equipment, free weights and Peloton bikes. The indoor pool, Splash, is on the 19th floor and open 7:00 AM to 10:00 PM. Both are complimentary for hotel guests. The hotel also has a business center and a 24-hour front desk.

Breakfast is not included. Re:Fuel, the 24-hour grab-and-go market, serves cooked-to-order breakfast, typically from 6 to 10 AM, for roughly $10–13. The market also has mix-and-match meals, pastries and make-your-own cappuccinos. In the evening, the W XYZ Bar serves cocktails, pints, wine and snacks, sometimes with live music. The hotel does not offer room service.

The Magnificent Mile shopping corridor is about a 3-minute walk. Ohio Street Beach is about 9 minutes on foot, and Navy Pier is roughly a 13–15 minute walk. The CTA Red Line's Grand station is about a 5–6 minute walk. The Museum of Contemporary Art, which once stood on this site, is also within walking distance.

Valet parking is $65 per day with in-and-out privileges. Self-parking is nearby at the Erie Ontario garage, 321 E. Erie Street, for about $45 a night. The hotel has no airport shuttle. From O'Hare, the CTA Blue Line reaches downtown in about 40–45 minutes for around $5, and a taxi takes about 30 minutes in normal traffic.

Check-in starts at 4:00 PM and check-out is at noon. Late check-out is subject to availability, and contactless check-out is offered. The minimum check-in age is 21, and the hotel is smoke-free.